Terms & Conditions
All prices/packages shown subject to change without notice. Returns/Exchanges:
No returns after 10 days. Exchanges on a case by case basis for 30 days and generally are ok for smaller items. No refunds on shipping charges. Customer pays all shipping charges for exchanges/returns. No returns or exchanges for used items, items not returned with original cartons and manuals, or in as-new, saleable condition. A restocking fee may apply. You must contact me for prior approval for any return or exchange.Warranty/Flood Insurance is through Fantasea Line, Ltd. OpticalOcean.com, Jack Connick, or Jack Connick Creative Services, Inc. does not warranty or guarantee any Fantasea equipment sold. OpticalOceanSales.com equipment ("OO" part numbers) is warranted for 1 year for repair or replacement. There is no warranty for suitability of purpose, expressed or implied, be sure about what you buy! For warranties or service contact Fantasea Line. Be sure to register your products.That being said, I am always available via email or (or phone at 1-800-359-1295) to help you with your questions, give help, or give you tips and advice in getting the most out of your system purchased through me. Also see my blog for more tips and information.